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Online dental consultation: how it works (and who it's for)

Video-consult a specialist from anywhere in India or abroad - for second opinions, treatment planning and NRI visit prep. Here's exactly how an online dental consultation works.

1 June 20267 min readBy Dr. Santwana Shrikant

You don't always need to be in the chair to get useful dental advice. An online dental consultation is a short video call with a specialist that helps you understand your problem, get an unbiased second opinion, or plan treatment before you travel. It won't replace a hands-on examination for everything, but for a surprising number of questions it's the perfect first step.

How an online consultation works

  • Book a slot and pay ₹299 online for a 15-minute video consult
  • Share clear photos of your teeth and any recent X-rays/OPG via WhatsApp
  • Speak to our specialist on WhatsApp video or Google Meet
  • Receive a written summary and treatment plan afterwards

If you go on to treat with us at the Mayur Vihar Phase 1 clinic within 30 days, the ₹299 fee is credited against your treatment - so the advice effectively costs nothing if you proceed.

Who online consultations suit best

They're ideal for anyone seeking a second opinion on a plan they've been quoted elsewhere, NRIs and out-of-town patients planning a treatment trip to Delhi, and people weighing options like Invisalign vs braces or whether a tooth needs a root canal or can wait. They're also useful for parents who want a quick read on a child's teeth before booking an in-person kids' dentistry visit.

What can (and can't) be done remotely

We can assess photos, review your X-rays, explain a diagnosis, compare treatment options, give indicative costs (try our cost calculator first), and tell you how urgently you need to be seen. We can't do a definitive diagnosis that needs probing, a fresh scan, or treatment itself - for dental implants, braces fitting or anything hands-on, you'll need one in-person visit. The online step simply saves you a wasted trip for cases that are obviously simple or out of scope.

For NRIs planning treatment in Delhi

If you're visiting India for a few weeks and want to fit in dental work, an online consultation lets us plan around your dates - sequencing visits, ordering lab work in advance, and giving you a realistic timeline and cost before you fly. Patients regularly coordinate implant and smile-makeover trips this way. When you land, you can come straight to us in Mayur Vihar, easily reached from Noida, Indirapuram and across East Delhi.

Ready to talk to a specialist from wherever you are? Book an online consultation, or if you're local, simply book an in-person appointment instead.

Frequently asked questions

How does an online dental consultation work?

You book a slot and pay ₹299, share photos of your teeth and any X-rays over WhatsApp, then have a 15-minute video call with our specialist on WhatsApp video or Google Meet. You receive a written summary and treatment plan afterwards.

How much does an online dental consultation cost?

₹299 for a 15-minute video consultation. If you proceed with treatment at our Mayur Vihar clinic within 30 days, the fee is credited against your treatment cost.

Can NRIs get a dental consultation online before visiting India?

Yes. We plan treatment around your travel dates - sequencing visits, arranging lab work in advance and giving a realistic timeline and cost - so you can complete implant, braces or smile-makeover work efficiently during your trip.

Is an online consultation as good as visiting the clinic?

It's excellent for second opinions, treatment planning and triage, but it can't replace a hands-on exam for definitive diagnosis, scans or treatment. Think of it as the perfect first step that often saves an unnecessary trip.

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